(“Gharana Oils”, “we”) respects your privacy. This policy explains what we collect and why.
What we collect
- Your name, delivery address, mobile number and email address when you place an order or create an account.
- Your order history and any reviews or messages you send us.
- We do not see or store your card, UPI or bank details — payments are handled by Razorpay.
How we use it
- To process, deliver and support your orders, and to send order and delivery updates.
- To send our newsletter, only if you sign up — you can unsubscribe at any time.
Who we share it with
- Our courier partners (via Shiprocket), so they can deliver your order.
- Razorpay, to process online payments.
- We never sell your personal data.
Your rights
You can ask us to see, correct or delete your personal data by writing to . Grievance Officer: [Name], , .
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